Terms and Conditions

Print Management

Our print services go beyond merely sending off your artwork and hoping for the best, we take it upon ourselves to ensure that the finished result is to your satisfaction. This means we take the burden from your shoulders and liaise with the printers to resolve any issues that may arise.

Print Ready

Some of our clients prefer to handle the printing themselves, and we are pleased to pass on artwork to signage manufacturers, printers or advertising agencies. For this service, we get your designs print ready to the industry standard specifications and either email or provide the files on disk. Any changes or altering of format after this point is charged at our normal hourly rate.

Proofs

One proof is supplied as standard for every job, but most print jobs include two, while web and branding have three. Further proofs are charged at £50.00 + VAT each.

Design Contracts

Work will commence on a project once a signed contract and deposit or standing order has been received. Please talk to us about payment terms. There will be a surcharge on late payments. All artwork remains the property of Pickle Design for two years from approval.

Hosting

There will be an administrative charge to transfer websites away from Pickle Design. Hosting contracts are renewed every year, if Pickle Design are not contacted at this point, contract will roll over to following year.

We do not allow ftp access to our server.

Payment

Late payments will be subject to a surcharge to cover administrative costs. Deposits are not refundable. Design work is payable net 30 days, any print or signage net 14 days.